Why has my trade not settled yet?

We do our best to settle trades as soon as possible and usually we are able to do this within 15 minutes of a game's conclusion. As we are a simulator, we wait for sports books to settle their records accurately. These changes in data feeds sometimes are delayed.

The standard timeframe for the settlement of different types of bets is listed below, although please understand that discrepancies in officially quoted scores may lead to delays:

• Moneyline, point spread and over/under wagers: these are usually graded within 15 minutes of a game's conclusion, providing all official sources are quoting the same score. The maximum time it will take to grade a trade is 2 hours.
• Proposition/ future wagers: these are usually graded within 1-2 hours of the end of the event but can sometimes take a little longer.
• Quarter wagers and props are usually graded as the specific quarter or event ends, unless we are unable to find three concurrent scores from reliable and official sources.  In the event of any discrepancies in results from official sources there may be a delay in the grading of the trades. 

Common Reasons Why Trades Remain ‘Open’ on TFST

There are several reasons why a bet might still be open on TFST:

1. Game Completion Required: Most trades require the official end of the game. Sometimes, even if the outcome seems decided during the game, TFST waits for official statistics to grade the trade​.
2. Third-Party Data Delays: TFST relies on third-party data providers for trade grading. Any delays from these providers can result in trade grading delays​​.
3. Official Confirmation Pending: TFST often waits for final confirmation from their statistics provider before grading a trade. This cautious approach prevents issues arising from changes in official scoring​​.
4. Manual Bet Review: Occasionally, TFST may need to manually review certain trades, which can extend the time a trade remains open​​.

How to Respond to an ‘Open’ Trade Status

• Patience is Key: Understanding that delays are often part of the process can help manage expectations.
• Check the Game Status: Ensure the game has officially concluded, as real-time changes can occur.
• Contact Customer Support: If your bet remains open longer than expected, reaching out to TFST's customer support can provide clarity.

Avoiding Concerns with Open Bets

• Stay Updated: Regularly check the status of your trades and any notifications from TFST.
• Understand Trading Terms: Familiarize yourself with the specific terms of your trades, as some may have conditions affecting how and when they’re graded.

TFSTS’ Commitment to Accurate Bet Grading

TFST aims to provide accurate and timely grading of all bets. The use of reliable third-party data and thorough review processes underlines their commitment to fairness and accuracy in bet grading.

Navigating Open Trades with Ease on TFST

Understanding why bets remain open on TFST is crucial for a smooth betting experience. By familiarizing yourself with the reasons and knowing when to seek support, you can enjoy betting on TFST with confidence and clarity.